Computer problems
(Alternate title: Linux saves the day.)
I like to think that I'm not afraid to tinker around with computers. Then again, I'd be the first to admit that if you wanted your computer fixed, you probably don't want to go to me.
Person #1:
David, my computer is broken. Can you help me fix it?
David:
What's wrong? Did you try restarting?
(Internal monologue: Wow, that is annoying.)
Just kidding. Your computer is broken. That's all I can tell...
Person #1:
Grrr....
There was a point to all of this... what was it... oh yes. Turns out that I'm not actually as useless as I think I am. Here's a recapitulation of all of my woes and success stories of the past few months.
My 3 year old computer so far has been fine, although it's been showing signs of aging: 1) The wiring in the headphone jack came loose, which meant that if you wanted to use headphones, it would only output to the left ear, unless you held the plug and pushed down on it. 2) One of the usb ports broke. 3) The LCD had a dead pixel line, though thankfully it was replaced (for free!!! Thanks Dell, for keeping me on the phone for 4 hours!). 4) The battery was dying, dying, and is now completely dead. It holds about 20 seconds worth of charge. Other mentionables: The hard drive was replaced, not because it had problems, but because I just wanted a bigger one. The ram was also replaced, because 1GB just wasn't enough anymore.
All of these problems/quirks I could live with, because the computer would, all in all, still continue to function. That is, until...
5 months ago:
Motherboard broken.
Symptoms: No bios. LCD sometimes wouldn't turn on. Hard drive would spin, and some lights blinked briefly before the whole thing shut down. Note: Holding down the power cable steady in the back of the computer would sometimes help. After a while, the computer would freeze up. Oddly enough, when that happened, the image on the screen would stay there, and the hard drive would continue to spin. Why that's odd will be explained in just a sec.
Diagnosis: Took a long time to figure this out, but turns out that it' a failing motherboard. Replaced just about every critical component, including the hard drive and ram, yet none of that helped. Because of the correlation with the power cord, I figured that it was a motherboard failure, probably localized to the power jack. The interesting question is why, if power was interrupted, the computer would freeze up, rather than shut down entirely. Why wouldn't it just go to battery power (however limited that might be). That must mean that something is still flowing to the computer in order to power the screen.
Solution: I like to think of the motherboard as the peripheral nervous system. It allows all parts to talk to each other. Without it, the brain can't tell individual parts what to do, even though functionally, there isn't anything wrong with it. After several rounds of exploratory surgery from when I was trying to figure out what was wrong, this time, I got my hands on a spare motherboard and replaced it. Serendipitously, this fixed the problem of the broken usb port and the broken headphone jack as well.
Overall notes: I was about ready throw out the laptop and get a new one. After 3 years, it still runs well, but definitely isn't keeping pace with the ones out there now. Worse yet, Dell had quoted me $500 for them to diagnose and service the problem. Though it was possible to fix for less than $500, it would still have been a pretty chunk of change. I actually hesitated for almost an entire month, because I knew I didn't want to throw good money after bad.
1 month ago:
Hard drive corrupted.
Symptoms: Bios would load, but after that, all that shows up is a dashed line. Nothing else.
Diagnosis: Corrupted boot sector. Took out the hard drive, put it in an enclosure, and viewed it from another computer. All my data was there. It's just that the computer wouldn't recognize that there's an operating system on the drive.
Solution: Backed up all my files (thank goodness they were still there) and reformatted. All was well.
5 days ago:
While out of town, got a call from my brother, who was trying to use my computer again. Probably to play his flash games.... sigh. Same thing happened as before, corrupt boot sector.
Symptoms: Same as before.
Diagnosis: Same as before.
Solution: Tried to back up my files one more time, but...
Wrench thrown into the machinery: This time around, Windows would recognize some folders, but not others. For some folders, it wouldn't be able to detect that there was stuff inside. Couldn't copy, couldn't open. Some folders were inexplicably spared, others weren't.... like all of my pictures. Fuck.
After mourning for the past day, and also brooding over how many of my pictures I could save from a previous backup, I realized that the files might still be intact, just that Windows doesn't know how to find them. And if Windows won't work.... Linux might. Ran Puppy Linux, and as we speak, I'm backing up all of my files. Sit, Ubu, Sit. Good boy. After all this is over, I'm getting rid of this hard drive. Or at least sending it back to Seagate for a new one.
Overall, I learned a lot. Not only about computers, but about myself as well. Since this post has been one long list, it's only appropriate that this, too, is a list.
1) Computers are simply a bunch of parts put together. If one part is broken, don't throw away the whole thing. Just fix the part.
2) If something is that important to you, don't give up until you've tried everything.
3) There's always something that you haven't tried. Although it isn't always easy, quick or cheap.
4) We've come to rely on computers so much, not only to store our photos and memories, but also knowledge.
5) Some catastrophe will happen eventually, so be prepared.
6) In light of 4) and 5), be prepared. Back up your crap.
